Our Mission

We make gardens great

Transform your garden into an oasis of wellbeing. Enriching your outdoor living space with functional and thoughtfully designed products will enhance your quality of life and motivate you to spend more time in nature.

We strive to encourage people to enjoy the beauty of their gardens while doing the things they love most – relaxing and having fun with family and friends.

A Gardenvity wood-fired hot tub in a private garden

What we aim for

Refined range with thorough consideration of the best practices in the wood fired hot tub industry. We have done the research for you to make it easy and convenient so you don’t need to spend hours researching the endless options on the market.

Smart design

Smart design provides you with only the best technology solutions and superior aesthetics.

High quality

Quality materials and high-end craftsmanship to ensure durability and longevity.

Quality guarantee

European manufacturing guarantees quick turnaround and a trusted processes.

Flexible delivery

Flexible delivery (kerbside or final spot) to consider your unique needs and budget.

Flawless communication

Time-trialed cooperation with friendly professional partners to ensure flawless communication and efficient product delivery.

Exceptional customer service

Professioal team

Team of professionals

Responsive, friendly, multilingual and professional staff to make you feel welcomed and respected

Multiple communication channels

Easy to contact us

Multiple communication channels and platforms so that you don’t have to change your digital habits just to reach us

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Exceptional customer service

Latest communication approaches – chat, text, voice, video, online and offline, photo exchanges – you name it!

We strive to encourage people to enjoy the beauty of their gardens while doing the things they love most – relaxing and having fun with family and friends.

Superior Digital Experience

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Informative website

Informative website featuring the key information you need to know about choosing and owning a hot tub, including photo and video explainers, online live demonstrations and an extended FAQ.

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Easy to order

Fast and convenient ordering process to ensure an intuitive experience.

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Secure payment

Safe and varied online payment options for guaranteed safety and convenience.

How we do it

As we provide high-end, high-quality wood fired hot tub products, the professionalism of our team and building trust with our customers are essential. We know it takes work, and not everyone puts in the time, so we are extremely proud of our people for always going the extra mile to put customers first. Here are some facts about the people who make Gardenvity happen:

  • Our multilingual Customer Experience team has an office in a co-working space in the heart of Kaunas, Lithuania.

  • Content writing and IT specialists perfectly team up with freelancers from Lithuania, UK, Germany, France, Ukraine and Australia to boost our online presence.

  • The factories that manufacture our products are located in Lithuania and meet all EU labour, safety and environmental requirements.

  • All of our products are tested both in the factories and by our Customer Experience team in what we call the Gardenvity Garden where our photoshoots and live demos take place. The Gardenvity Garden is surrounded by nature and is a source for sparking endless R&D ideas.

  • We establish partnerships with businesses in the markets we trade in to exhibit our products in their showrooms and have trusted technicians to service our products.

All of the above combined with our creativity, motivation and love of hot-tubbing have been the soil for rapidly growing the Gardenvity brand, winning positive feedback from everyone who has taken the plunge into our wood-fired hot tubs.

Now it’s your turn – happy hot-tubbing!

Personal Service Before and After Sale

Have an important question about our hot tubs or service? Our experienced and dedicated Customer Service Team member will explain any details you're interested in. Choose to contact us via your preferred channel.

Contact person at Gardenvity