Price match promise – we will MATCH or BEAT any like for like quotation on wood fired hot tub!
At Gardenvity we are committed to providing our customers with the best product and service, with the best possible price.
With our Price Match Promise we will endeavour to match or beat any like for like quotation, without sacrificing on our reputation for unrivalled quality & service.
Price Match Request
If you find a better price on any like for like wood fired hot tubs – we’ll match or beat it! Simply provide us with the details.
● Send us a message on any of our communication channels – email, live chat, Whatsapp text or Facebook messenger – with the following:
– Your Name
– Email address and phone number
– Details of where you found the lower priced item/s for us to verify (i.e.Retailer Website or Advertisement)
– Details of a product and it’s specifications
● Please check that your request complies with the ‘Price Match Promise Conditions’ below
● Once received, we’ll verify and process your request within 1-2 working days
Price Match Guarantee Conditions
● Product must be from an official retailer in the UK and be in stock (items sold on Ebay are not eligible)
● The price match request must be for a “like for like” product – brand new, same size, colour, other specifications etc.
● Proof of the competitor’s price must be provided (i.e. a link to the product on the competitors website or an image of the advertisement sent to us)
● Competitors price must be current/active at the time of price match request
● Price match guarantee applies to the product/product package, delivery and any additional accessories offered. This will be reviewed on a case-by-case basis
● Any free items offered with the offer might also be taken into consideration when evaluating the price match value.
● We cannot price match if the competitor’s item is below our cost price. If, for some unexplained reason, a competitor/s item is sold below our cost price, we will not be able to match that price
● We reserve the right to cancel any order due to unauthorised, altered, or ineligible use of offer and to modify or cancel this promotion at any time. Offer is subject to change without notice. Other restrictions may apply.