Yes, there are a few, but important ones. While we take the best care bringing it intact to your front door, you will need to make some arrangements to carry the hot tub to the sweet spot in your garden.
How Gardenvity ensures safe and reliable delivery of a hot tub
We leave no possibility to accidentally scratch the Thermowood exterior or any other parts of the hot tub. Each Gardenvity wooden hot tub gets carefully wrapped up with foam and protective plastic film.
We place it on a side on a 47.2×31.5inch (1200x800mm) EUR-pallet, which is used as a stable base and facilitates forklifting the unit if needed.
What delivery arrangements will you have to take care of?
There is some preparation for you to do while planning for Gardenvity hot tub delivery:
1. Ensure access for a delivery vehicle to your driveway
We deliver Gardenvity wooden hot tubs with a curtain side van to the client’s front yard. It is possible that the vehicle will block road traffic for a short time needed to unload the cargo.
2. Arrange 4-5 helpful adults or a forklift to carry the hot tub to a designated spot.
You will have to organise bringing the hot tub to an intended spot. 4 to 5 adult men can carry our wooden hot tub easily, as you can see in the pictures. Depending on the model of a chosen Gardenvity wooden hot tub (with or without an air massage system), it will weigh 180 to 260kg. Some clients make use of a forklift to drive the hot tub to a designated place.
Each product has a list of delivery related technical information on Gardenvity website, including its weight, dimensions, etc. for you to analyze and prepare accordingly.
3. Arrange a crane if you need to lift the hot tub over a terraced house roof or other obstacles.
In case a hot tub needs to be brought to the backyard that can be accessed only through extremely narrow passages, a crane will be needed to lift the cargo over the house roof, fence or other obstacles, so you would need to make necessary arrangements.
If you have any questions or concerns, do not hesitate to contact Gardenvity customer service, and we’ll be glad to assist you.
The day your wooden hot tub will finally make it to your garden will probably be marked with excitement. When you’re prepared, all delivery works will be handled smoothly. And then you’ll be ready to enjoy all the pleasures the hot tub will bring to your life!