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Frequently Asked Questions
Why buy a wood fired hot tub instead of an electric one?
There are a few reasons. One of them is that a wood burning hot tub is far easier to maintain and has pretty low running costs. All you have to do is simply drain the tub, clean it and the next time you want to use it, all you just have to do is refill it with water and heat it up.
It takes approximately 3 hours on average to heat up a wood burning hot tub, while it takes 12-24 hours to heat the same amount of water with an electric heater. Using firewood is less harmful to the environment, so it is an eco-friendly option, too. Lastly, as long as the site is stable, you can place it wherever you want.
How can I pay for my hot tub?
You can pay for your hot tub by Credit or Debit Card and PayPal. We also accept bank transfers. If you would like to pay this way please contact us.
How long will take for my hot tub to arrive?
We will deliver your hot tub within 1-3 weeks from the day of your order (ask for exact delivery time for your area).
Can my wooden hot tub be delivered anywhere in the UK?
If you do not live on the mainland, please contact us because we may be able to organize delivery to you for an additional fee.
What installation work is required for my wood burning hot tub?
A hot tub with an air massage system and/or integrated filter will need access to a power socket (220V-240V, 50Hz/60Hz, 10 amp, or more).
How long will it take to heat up the water in my wooden hot tub?
In summer, it will only take 1-2 hours to heat the water to the desired +39℃. In winter, you’ll need 3-4 hours to do the job.
Heating efficiency will depend on the weather, the initial temperature of the water inside, as well as your firewood choice. Read more on how to heat a wood fired hot tub efficiently.
How many people can fit in a Gardenvity hot tub?
In general, there are two sizes available when ordering a Gardenvity wooden hot tub – 180cm (5ft11in) and 200cm (6ft6in), which will seat 6-8 people (6 adults+ 2 children) and 8-10 people (8 adults + 2 children), respectively.
What is the estimated running cost of using my hot tub?
How does a wooden hot tub work?
Do wood fired hot tubs need chemicals?
Do wood burning hot tubs bubble?
Do I have to clean out my wooden hot tub’s heater frequently?
Will there be a lot of smoke?
Is there a maximum time I can spend in the wood fired hot tub?
What is the ideal water temperature?
How do I control the temperature of the water?
Is it easy to drain the water out?
Should the water be drained after each use during wintertime?
Do I need to change the water often?
Are wooden hot tubs difficult to clean?
While the interior is still wet, wipe it with a soft sponge and once you’re done, rinse it well with a water hose and make sure you don’t miss any places. Then drain the water away completely.
To remove any dirt from the wooden hot tub’s exterior, we recommend using a mild detergent and a soft sponge, too. As with the interior, don’t use any instruments that could damage the exterior and rinse it off with a garden hose when you finish.
Do I need to treat the outside of my wood fired hot tub?
No, the exterior of your wood burning hot tub doesn’t need any extra maintenance as it is made from thermowood, which is already treated thermally. Over time, the surface of the wood will become greyish as all-natural wood does. If you wish to maintain the original Thermowood appearance, treat it with transparent paint containing some brown pigment.
What is Thermowood?
It’s heat-treated timber. The moisture and resin in the wood are completely dried out during the treatment, making it highly resistant to all kinds of weather and temperatures. Our wood fired hot tubs are made with a Scandinavian thermowood finish so they are suitable for outdoor use all year round.